Last Updated: 1/21/2024

Welcome to Nexela.AI, operated by Nexela Inc (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or interact with our website (“Site”). By using our Site, you agree to the practices described in this Policy.

1. Who We Are

Nexela Inc is a U.S.-based company that provides AI solutions and related services. Any references to “you” or “your” refer to individuals accessing our Site.

2. What Personal Data We Collect and Why We Collect It

Information You Provide Directly:

Contact Information: Includes name, email address, phone number, or other details you voluntarily submit through contact forms, newsletters, or account registration. Support Inquiries: If you reach out for support or send us messages, we collect the information you provide to respond to your requests. Information Collected AutomaticallyLog Data: Your IP address, browser type, device information, pages viewed, and the date/time of your visit. Cookies and Similar Technologies: We use cookies, web beacons, and similar tools to improve your user experience and analyze website performance. You can modify your cookie settings in your browser at any time. Why We Collect This InformationService Provision: To deliver our Site’s features and respond to your queries. Site Analytics: To monitor and improve our Site’s functionality, content, and design. Marketing & Communication: To share updates, offers, or relevant information if you opt in.

3. Embedded Content from Third-Party Websites

Articles or resources on our Site may include embedded content (e.g., videos, images). Embedded content from other websites behaves as if you have visited those websites. These third-party sites may collect data about you, use cookies, or monitor your interactions. We encourage you to review their privacy policies.

4. Who We Share Your Data With

We do not sell or rent your personal information to unrelated third parties. However, we may share your data in the following circumstances:

Service Providers: We work with trusted vendors (e.g., hosting, analytics, payment processors) who need access to certain data to perform tasks on our behalf. Legal Requirements: We may disclose information if required by law or in response to valid requests from government authorities. Business Transfers: In the event of a merger, acquisition, or other corporate transaction, your information may be transferred as part of that deal.

5. How Long We Retain Your Data

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. If you close your account or request deletion, we will remove or anonymize your information within a reasonable timeframe, unless retention is legally required.

6. Your Rights and Choices

Access & Update: You may request to review or update your personal information at any time by contacting us. Opt-Out of Communications: If you no longer wish to receive marketing emails, click the “unsubscribe” link in those emails or contact us directly. Cookie Management: Most browsers allow you to refuse or delete cookies. Doing so may affect some functionalities on our Site.

7. Children’s Privacy

Our Site is not directed at children under 13, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete it.

8. Security Measures

We maintain appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no transmission over the internet or electronic storage is 100% secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting to this page, with an updated “Last Updated” date. We recommend revisiting this page periodically to stay informed about how we process your information.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please reach out using the information below:

Nexela Inc. 1515 Market Street. Philadelphia, Pennsylvania, 19102

By using Nexela.AI, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.